Member Solutions' Servicing Options |
newclient@membersolutions.com
888.329.7619
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Email Alert Notifications: You are already setup to receive automatic email alert notifications. Alerts include cancellation requests, declined or returned payments, and more. Click the box below to have alerts sent to your staff.
Returned Payment
Credit Card Decline
Invalid Address
Payment Source Change
Direct Payment Notice
Returned Payment
Credit Card Decline
Invalid Address
Payment Source Change
Direct Payment Notice
Returned Payment
Credit Card Decline
Invalid Address
Payment Source Change
Direct Payment Notice
Business Authorized Contacts: Click the box below to setup individual staff members, authorizing Member Solutions to interact with them regarding business matters.
Freeze Policy: Click the box below to setup how you'd like Member Solutions to handle freeze requests, from your members, on open and term memberships.
Open Membership: Member Solutions' Standard Operating Procedure is to ALLOW members with a current payment status to freeze payments for 1 month.
Term Membership: Member Solutions' Standard Operating Procedure is to NOT ALLOW freezes of time or payments.
Cancellation Policy: Click the box below to setup how you'd like Member Solutions to handle customer cancellation requests on open and term memberships.
Member Solutions' Standard Operating Procedure is to handle all membership cancellation requests.
Settlement Authorization: Click the box below to grant Member Solutions authorization to automatically settle delinquent accounts for less than the balance due.
You will receive an email to sign up with First Credit Services (FCS). By registering with FCS, you authorize Member Solutions to send unsettled accounts to them.