Member Solutions' Servicing Options

Member Solutions serves thousands of clients each with their own individual servicing options. This form defines all of the standard procedures we follow when servicing your member accounts and allows you to customize how we serve your business.


INFO:   Please note that this form contains limited capacity items which are sold out. They are displayed grayed out and/or are not selectable.



Please click the button below to finalize your registration.



Registration inquiries:
newclient@membersolutions.com
888.329.7619
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Email Alert Notifications: You are already setup to receive automatic email alert notifications.  Alerts include cancellation requests, declined or returned payments, and more.  Click the box below to have alerts sent to your staff.

Yes, I'd like to setup email alerts
Cancellation Notice
Returned Payment
Credit Card Decline
Invalid Address
Payment Source Change
Direct Payment Notice

Cancellation Notice
Returned Payment
Credit Card Decline
Invalid Address
Payment Source Change
Direct Payment Notice

Cancellation Notice
Returned Payment
Credit Card Decline
Invalid Address
Payment Source Change
Direct Payment Notice



Business Authorized Contacts: Click the box below to setup individual staff members, authorizing Member Solutions to interact with them regarding business matters.

Yes, I'd like to setup authorized contacts



Freeze Policy: Click the box below to setup how you'd like Member Solutions to handle freeze requests, from your members, on open and term memberships.

Yes, I'd like to setup my freeze policy


Open Membership: Member Solutions' Standard Operating Procedure is to ALLOW members with a current payment status to freeze payments for 1 month.


Term Membership: Member Solutions' Standard Operating Procedure is to NOT ALLOW freezes of time or payments.



Cancellation Policy: Click the box below to setup how you'd like Member Solutions to handle customer cancellation requests on open and term memberships.

Yes, I'd like to setup my cancellation policy


Member Solutions' Standard Operating Procedure is to handle all membership cancellation requests.




Settlement Authorization: Click the box below to grant Member Solutions authorization to automatically settle delinquent accounts for less than the balance due.

Yes, I'd like to setup settlement authorization and collections


You will receive an email to sign up with First Credit Services (FCS).  By registering with FCS, you authorize Member Solutions to send unsettled accounts to them.